Karlodeal Terms and Conditions
1. Introduction
Welcome to Karlodeal Private Limited (“Company,” “we,” “our,” or “us”). By accessing and using www.karlodeal.com (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.
2. User Accounts & Responsibilities
2.1 Account Registration
- To access certain services, users must create an account with accurate, current, and complete information.
- Providing false or misleading information may result in account suspension or termination.
2.2 Account Security
- Users are responsible for maintaining the confidentiality of their login credentials.
- Any unauthorized use of an account should be reported immediately to care@karlodeal.com.
- Karlodeal is not responsible for any loss or damage arising from unauthorized access to a user’s account.
2.3 Account Termination
- Karlodeal reserves the right to suspend or terminate accounts that violate these Terms.
- Users may request account deletion by contacting care@karlodeal.com.
3. Car Selling & Buying Policy
3.1 Vehicle Listing & Inspection
- Sellers must submit their vehicles for inspection by a third-party vendor before listing.
- The vendor assesses the condition, history, and market value of the vehicle.
- Sellers receive a price offer based on the inspection, which they can accept or decline.
3.2 Buyer Responsibilities
- Buyers should carefully review all vehicle details, inspection reports, and images before purchasing.
- Once purchased, the buyer assumes full responsibility for the vehicle.
- Karlodeal is not liable for misuse, accidents, or modifications post-purchase.
3.3 Refund Policy
- Buyers may request a refund within 12 hours of purchase if an undisclosed defect is found.
- The issue must not have been mentioned in the inspection report or sales description.
- If validated, Karlodeal will process the refund within X business days.
- Refunds will not be granted if the defect was disclosed prior to purchase or if the buyer caused damage post-purchase.
4. Real Estate Buying & Selling Policy
4.1 Seller Responsibilities
- Property sellers must provide accurate details, including proof of legal ownership.
- The seller is responsible for ensuring that the property has no legal disputes or encumbrances.
4.2 Buyer Responsibilities
- Buyers must verify all property documents, legal approvals, and physical conditions before purchase.
- Karlodeal does not guarantee ownership transfer and only acts as a mediator.
4.3 Mediation Role
- Karlodeal facilitates negotiations between buyers and sellers but does not act as a legal party in transactions.
- Buyers and sellers are responsible for completing legal formalities, registration, and payments independently.
5. Payment, Fees & Transaction Policy
- Karlodeal may charge listing fees, mediation fees, or transaction fees as applicable.
- Payments are processed through third-party payment providers and are subject to their terms.
- Disputes related to transactions should be reported to care@karlodeal.com for review.
- Karlodeal does not assume liability for direct losses arising from transaction disputes.
6. Limitation of Liability
- Karlodeal is not responsible for any losses due to misrepresentation or fraudulent listings by users.
- We are not liable for any damages to vehicles or properties once transactions are completed.
- Users are solely responsible for ensuring the accuracy and legality of their transactions.
7. Privacy Policy & Data Protection
- Karlodeal collects, stores, and processes user data in accordance with our Privacy Policy.
- We do not sell, rent, or disclose user data to third parties without explicit consent.
- Users may request data deletion by contacting care@karlodeal.com.
8. Account Suspension & Termination
- Karlodeal reserves the right to suspend or terminate accounts for:
- Fraudulent activity.
- Repeated violation of Terms.
- Involvement in illegal transactions.
- Users can submit a termination request to care@karlodeal.com.
9. Intellectual Property Rights
- All Website content, including logos, designs, and text, is owned by Karlodeal and protected by copyright laws.
- Users may not copy, reproduce, or distribute Website content without written permission.
10. Dispute Resolution
- In case of disputes, users must first attempt resolution through Karlodeal’s customer support at care@karlodeal.com.
- If unresolved, disputes will be subject to Delhi jurisdiction under Indian law.
11. Changes to Terms & Conditions
- Karlodeal reserves the right to update these Terms at any time.
- Continued use of the Website after updates implies acceptance of the revised Terms.
12. Contact Information
For any questions or concerns, contact us at: 📍 Address: A-84, Jhilmil Colony, Shahdara, Delhi-110095
📧 Email: care@karlodeal.com
🌐 Website: www.karlodeal.com
